Please read the agreement below before you sign.
Vendor Supply Agreement
This agreement is between Asher Storehouse ("we", "us") and the person or business named in the application ("you", "the Vendor"). It starts when you sign it below and we accept your application.
1. What we do
We list your approved products in our online shop, take and confirm customer orders, pack and deliver them, and handle customer questions. You supply the products. You stay the owner of your brand.
2. Products and approval
Only products we have approved in writing (WhatsApp or email is fine) are listed. We may decline, pause or remove any product, for example for quality, safety, labelling or customer complaints. You must tell us about any change to a listed product's recipe, size, packaging or label.
3. NAFDAC and legal compliance
We can carry products that do not have a NAFDAC number, so you do not need one to sell with us. A product without a NAFDAC number must first pass our own testing and checks before we list it, and we may ask for samples and may decline it if it does not pass. If your product does have a NAFDAC number, it must be valid and printed on the pack, and you will tell us straight away if it expires or is withdrawn. Whether or not a product has a NAFDAC number, you confirm that it is safe to eat, is made and stored hygienically, and complies with Nigerian law, and you will tell us straight away if a product is recalled.
4. Quality, labelling and shelf life
Every pack must be sealed and clearly labelled with the product name, ingredients, weight, production or batch information, expiry date and your contact details. Products must arrive with enough shelf life left to be sold and used (we will tell you the minimum for each product). Items that are damaged, leaking, expired or not as described will not be accepted or paid for.
5. Prices and payment to you
For each product size we will agree a supply price ("your price") with you. We alone decide the price at which products are sold in our shop and anywhere else we sell them. That includes the shop price, discounts, offers, coupons and delivery charges, and we may change them at any time. What we charge customers is not your concern and gives you no claim to any amount above your price. For every unit that is sold, paid for and delivered to the customer, we owe you your price for that unit. We pay once a month, by bank transfer, for the previous month's completed orders, and you can see what you are owed in your vendor area. We may deduct the value of items refunded because of a fault in your product. Any change to your price applies only to future orders and must be agreed in writing.
6. Stock
You keep us supplied with the stock levels we agree. You must keep the stock figures in your vendor area accurate. If you cannot fill an order that a customer has already paid for, we may refund the customer, and repeated problems may lead to removal of your products.
7. Returns and complaints
If a customer reports a faulty, unsafe or wrongly described product, we may refund or replace it and recover the cost from you. You will cooperate quickly with any complaint, and with any investigation by a regulator.
8. Customer information
We keep customer details private and you will not receive customers' personal information. You must not contact our customers to sell to them outside our shop using information from our orders, and you must keep any non-public information we share with you (such as our sales figures) confidential.
9. Brand and photos
You allow us to use your brand name, logo, product names and photos to advertise and sell your products on our website, social media and WhatsApp, for as long as the products are listed. You confirm you own, or have permission to use, everything you give us.
10. Responsibility
You are responsible for your products and for any harm they cause because of how they were made, stored or labelled. You will cover our reasonable costs and losses from claims caused by your products. We are responsible for our own handling, storage and delivery once the products are with us.
11. Not exclusive
This is not an exclusive arrangement. You may sell elsewhere and so may we. You are not our employee or partner, and nothing here creates a partnership.
12. Ending this agreement
Either of us may end this agreement by giving the other 14 days' notice in writing (WhatsApp or email is fine). We may end it immediately if you break this agreement, if a product is unsafe, or if a product is recalled. Orders already paid for will still be filled and paid for, and you will collect any unsold stock of yours we are holding within 30 days.
13. General
This agreement is governed by the laws of the Federal Republic of Nigeria. Our shop's published terms also apply to customers, not to you. Any change to this agreement must be agreed in writing by both of us. Typing your full name and ticking the box below is your signature, and we keep a record of when and from where you signed.
